Жалобы Мостбет

Автор: | 07.04.2024

Mostbet Official Reviews

After submitted all documents they are saying «Your account is frozen. You need to provide the missing documents and choose a date and time to undergo video identification».

After submitted all documents they are just ignoring and making excuses 😞
Actually you are not playing games , they are playing with you.😡😡

Date of experience : February 16, 2024

Reply from Mostbet Official

Hello, Dear Rocco Sen!

Thank you for your feedback. We are sorry that you have such an opinion about our company.

We understand that you would like to receive a response sooner. We try to respond faster, so we process requests in the order they are received.

We have carefully checked the information. Video identification is scheduled for 23.02.2024. Please don’t miss a call from our expert.

Upon completion of the verification, you will receive a notification to your contact email address.

Have a nice day!
Your Mostbet.

Read 2 more reviews about Mostbet Official
Updated Jan 22, 2024

It is the worst betting company in the…

It is the worst betting company in the world they literally steel my money i made a bet and it wins they marked it as a loss here is my id 144140465
I bet Galatasaray more than 14.5 fouls they had 18 fouls but they marked it as a loss here is my bet number №1322213207

Update they are insisting tha my bet is a loss but here is a link from fifa official website to prove that Galatasaray committed 18 fouls which is over 14.5 fifa is a source listed in mostbet rules section

Date of experience : January 21, 2024

Reply from Mostbet Official

Hello, Dear Khalil Ball!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Read 1 more review about Mostbet Official
Feb 22, 2024

Scammers

I made a small withdrawal request and they logged my out. I tried to login again, even reset my password and they dont let me do it.
I contacted the chat they are refusing to help, they dont reply to my emails

Date of experience : February 22, 2024

Reply from Mostbet Official

Hello, Dear Tasos B!

Thank you for informing us about your problem! It is very upsetting. It requires our close attention.
Please provide your account ID so that we can look into your problem.

Best regards, Mostbet.

Jan 21, 2024

Please kindly unfreeze my account

My account is freezed and I have submitted all the documents and received Skype video call also it was completed 60 days above and I have mailed your mail department but I did not get any mails since last 45 days. This is worst platform daily getting same messages and same replies..
Here also same reply bot reply. Don’t trust this app

Date of experience : January 21, 2024

Reply from Mostbet Official

Updated Jan 23, 2024

Hello, Dear Power Star!

Thank you for your feedback and the data provided.

We are pleased to inform you that your gaming account has been unfrozen on 22.01.2024 and is in «active» status.

We’ll be waiting for you on our website! We wish you successful bets!

Have a nice day!
Your Mostbet.

Read 1 more review about Mostbet Official
Jan 31, 2024

I had taken a withdrawal of Rs 5500 on…

I had taken a withdrawal of Rs 5500 on 31-12-2023 which has not been credited to my bank account and masterbet app is saying successful. I have sent screenshots and bank statements to the support team many times. Every time I get the same answer. Wait.
Gaming id — 16585605

Date of experience : December 31, 2024

Reply from Mostbet Official

Hello, Dear Ýõģêśh Šhãŕmå!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Feb 6, 2024

Mostbet ID:-73759293 Is my account…

Mostbet ID:-73759293 Is my account blocked? I told you by sending an email. But there is no response from the company. I have emailed several times for verification but have received no response.

Date of experience : January 20, 2024

Reply from Mostbet Official

Hello, Dear AMIT KUMAR!

Thank you for your feedback and the data provided.

Your account is frozen. Account verification exists in all BC without exception. Account verification is a set of measures aimed primarily at preventing illegal and fraudulent actions against a player, as well as compliance with the established rules.

We have checked the information. Unfortunately, you have not provided a complete set of documents. In order to assist you difficult, we have sent you an email today from id@mostbet.com. Please check your e-mail and provide the necessary documents.

Have a nice day!
Best regards, Mostbet.

Dec 20, 2024

I withdwal amount of 10000 on 8…

I withdwal amount of 10000 on 8 December 2024 which is not credit in my bank statement nd in withdwal option is credit my account it’s more than 15 days but no money is credit insend bank statement aslo but still they want letter which bank dont give me plese help me
My gaming id 112212229

Date of experience : December 08, 2024

Reply from Mostbet Official

Hello, Dear Hemant Sharma!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Feb 13, 2024

hello i am from sri lanka my id is…

hello i am from sri lanka my id is 104075711 i deposit money but 4 hours still not top up my account customers service told all are right but not deposit very poor service still waste 4hours my time

Date of experience : February 13, 2024

Reply from Mostbet Official

Hello, Dear oliy oshi!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Updated Dec 28, 2024

Deposit

Hello,
I had a little issue with deposit not credited on my account after consulting with MOSTBET team i was able to find a solution and the money was credited to my account.

My problem was successfully solved thanks to MOSTBET

Date of experience : December 20, 2024

Reply from Mostbet Official

Updated Dec 28, 2024

Hello, Dear Tom Jam!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Updated Sep 11, 2024

Gaming id 68976431 .. .withdrawal

Gaming id 68976431
I have raised withdrawal request of rs 32000 on 07/09/2023 which is showing payment successfully made but still not received in my bank account. while contacting to live chat thay asked me for bank statement till current date and I have provided them the bank statement still my problem not solved everytime they repeat same question after providing bank statement. please help me out

Date of experience : September 07, 2024

Reply from Mostbet Official

Updated Sep 13, 2024

Hello, Dear romil mehta!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Sep 12, 2024

I enjoyed it .

I really found it very convenient while withdrawing my money. I play casino most of the time and the overall experience is awesome. New to this, still getting my hand dirty over it. And as per the UI , this is bit confusing but manageable.

Verification took some time rest looks good to me.

Date of experience : September 12, 2024

Reply from Mostbet Official

Hello, Dear Srinivas Prayag Sahu!

Thank you for your feedback. We are really very pleased. We look forward to seeing you on our app!

Dec 20, 2024

Unfortunately Mostbet had scammed…

Unfortunately Mostbet had scammed myself. There is no respond from support, they had deleted our msg on telegram and not responding to me. They steal from myself 8000 pln. I would highly recommend to never play on this casino. It is fraud. My id is 138459087
I registered, deposit, won, verify myself, they have put wrong details on my account so I couldn’t log in anymore, their idea of solve this problem is to ignore me. When I ask for email to their authorities so I can set a complain they ignore me. Please don’t play on this website.

Date of experience : November 20, 2024

Reply from Mostbet Official

Updated Jan 22, 2024

Hello, Dear Gosia Rozman!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Nov 20, 2024

Withdrawal of 50,650 INR with UPI

I have withdrawn 50,650 INR from my gaming account on 18/11/2023. But I haven’t received in my account. Even I have connected support team many time like starting from morning to night I text them on telegram or on Support Chat. But sometimes they respond some time they don’t.
If they are responding with some wrong UTR number which is associated with 200 INR transaction. Please give me my money back. These are the following details.

Transection mode:- UPI
Gamming ID:- 102446473
Time :- 18/11/2023
Amount:- 50,650
This is worst experience I have with the Mostbet team.

Date of experience : November 18, 2024

Reply from Mostbet Official

Hello, Dear Asxy Kaur!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Jan 5, 2024

SCAM. Please be careful with this company..

Please be careful with this company. After depositing a decent amount and winning some bets on basketball and football, they froze my account and hold all of my money. I submitted all the required documents and made a Skype call with them, and during the call they told me that I would be contacted via email within 48 hours. And my problem will be solved. Now more than a week has passed without anything new, and when I contacted them again, they asked me to wait for 60 days, which made me feel angry, especially since I have been going through some financial problems recently. This is my mostbet account id :143373689
I really regret depositing my money with this company that recently entered Morocco
If I had read these reviews before, I would not have deposited a cent .

Date of experience : January 01, 2024

Reply from Mostbet Official

Hello, Dear SALAHEDDINE LABIAD!

Thank you for your feedback and the data provided. We are sorry that you have such an opinion about our company.

Account verification exists in all BC without exception.

According to our rules verification can take 60 days, and in rare cases even longer. By registering with our BC, you agree to our rules. Account verification is a multi-stage process and takes time. For our part, our specialists make every effort to reduce the time interval of verification and make a decision as quickly as possible.

There is only one channel of communication for all questions related to account freezing/blocking — email id@mostbet.com.

You need to wait for the decision of our experts. Once verification is complete, we will send you a notification to your email address.

We hope that the final decision will be positive and you will get back to the game!

Have a nice day!
Your Mostbet.

Updated Jan 23, 2024

I made a payment of Rs 19800 on 19th…

I made a payment of Rs 19800 on 19th January 2024 and i could not fill deposit form coz it was crashed. Later on i called agent and tell him the whole story they kept telling me that we have forwarded your request to finance team later on they told me credit has been done on your gaming ID but infact it was never done. I am still chasing them they even blocked me on the support service. Please Resolve the issue. My gaming id is 147900335.

Hi i have red your reply and you have mentioned about any other account where deposit was made. I told you i could not filled in deposit slip because the app was crashed. when i reopened the app the easy pesa through which i made the transaction was not availble i contacted support agent and shared receipt on his request. My financial information has been compromised within your team and one of your agent might use it for his own benefit. You must investiaget and resolve my issue.

Date of experience : January 19, 2024

Reply from Mostbet Official

Hello, Dear Shahid Ali!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Nov 15, 2024

BE AWARE

Such a pathetic Kind of customer services. Mostly the Bots are dealing and trying to make us fool everytime the same lines and the same replies, Stay away from this site I had already lost not too much but a little bit amount I had credited but unfortunately it had been a month it wasn’t credited I had each and every record but the Exchange Denies
Userid 88166111

Date of experience : November 15, 2024

Reply from Mostbet Official

Hello, Dear Bilawal Shafkat!

Thank you for your feedback and the data provided. The answer to your request was sent to your contact email address, which you used when registering your gaming account.

Have a nice day!
Best regards, Mostbet

Dec 31, 2024

Mostbet scame people thy blocked my account

Number of account 141644341
First my country account is Egypt
This review is really my account has been locked because they need a decument and id personal and i send them the decument and the need a call in Skype it has no nesser to make it i make it and the support of call tell me my account we bee unlock in 48 hr . I still to now 4 weeks and my account blocked the tell me you decument is under review of our team and the chat support is so bad of that’s web no web make this on me the decument should check in 10 m like all we in world they look like a scame we a still my account on it money .

Date of experience : November 27, 2024

Reply from Mostbet Official

Hello, Dear mohamed hesham!

Thank you for your feedback and the data provided. We are sorry that you have such an opinion about our company.

Account verification is a set of measures aimed primarily at preventing illegal and fraudulent actions against a player, as well as compliance with the established rules.

According to our rules verification can take 60 days, and in rare cases even longer. By registering with our BC, you agree to our rules. Account verification is a multi-stage process and takes time. For our part, our specialists make every effort to reduce the time interval of verification and make a decision as quickly as possible.

You’ve already been skype verified. You need to wait for the decision of our experts. Once verification is complete, we will send you a notification to your email address.

There is only one channel of communication for all questions related to account freezing/blocking — email id@mostbet.com. We hope that the final decision will be positive and you will get back to the game!

Have a nice day!
Your Mostbet.

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Организатор акции устанавливает ограничения для пари:

Для вывода средств необходимо пройти следующий этап регистрации – подтверждение личности. Необходимо предоставить скан копий страниц паспорта (в цвете) с ФИО, местом регистрации и датой рождения.

также пообещали изменить условия для партенеров в ближайшее время:

Вы успешно прошли регистрацию и Ваш промокод Мостбет успешно активирован!

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На Sports.ru применяются рекомендательные технологии (информационные технологии предоставления информации на основе сбора, систематизации и анализа сведений, относящихся к предпочтениям пользователей сети «Интернет», находящихся на территории Российской Федерации). Подробнее

Здравствуйте, Вадим. Бонус можно отключить только в том случае, если после его начисления не было сделано ставок.
Для отмены необходимо обратиться в службу поддержки букмекерской компании любым удобным для вас способом:
8-800-350-6016
support@parimatch.com
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Перед тем, как делать ставки, следует ознакомиться с правилами, букмекерской конторы. Когда во время матча прерывают игру, проводится возврат пари. Но здесь необходимо знать будет ли считаться матч состоявшимся. В правилах конторы говорится, сколько времени необходимо проиграть для получения результата:

– В новый план по развитию входит пункт о прекращении работы бренда Mostbet на территории Российской Федерации. Mostbet покидает российский беттинг-рынок и продолжит развиваться там, где также давно себя зарекомендовал в качестве надежного партнера. Данное решение носит исключительно стратегический характер. Мы считаем, это перспективным шагом для будущего нашего бренда.